Thank you for Choosing Saving Grace Medical Academy Ltd, we are excited that you chose us to be your training provider, and hope to see you in good spirits. If your looking for details on how to get to our school please refer to our Locations page . Payment options are available for your convenience to secure your spot within the class you desire. Visa, MasterCard, Visa Debit and American Express are all accepted, to secure your spot online payments are available through our website or by phoning in to our Registrar for immediate assistance. Your spot within the class can be subject to change or canceled unless prepayment options have been made via online or phone conference with the Registrar.
Doors open 30 minutes prior to the beginning of class
Doors will be locked at the course start time please refer to your course page to see the times listed, late entry will not be permitted. Please allow yourself extra traveling time.
All re-certifications MUST present their current matching, course specific certificate for proof upon entry of the class, Failure to provide necessary re-certification documents will result in a charge of $25, to cover the cost difference and change your status to 'new' student, course time frame will then change to match the New Student time frames.
Doctor's Association, Nurses Assocation, and Alberta Health Services will NOT accept Red Cross or St. John's HCP certificates on a 3 year term, please refer to our BLS course to save time and money.
All Basic Life Support Provider (Health Care Provider) certificates are only valid for 1 year
Alberta Health Services has requests that all Health Care Professionals within Alberta should have Basic Life Support Provider Level C CPR+AED. To meet their standards please refer to our Heart & Stroke Foundation's Basic Life Support Provider CPR course.
Please wear comfortable clothes as the class can be quite intensive with CPR skills
Cancellations are subject to a $5.00 administrative fee 7 or more days prior to the start of your scheduled public training course. You can cancel your course by emailing email@example.com.
Students who cancel their enrollment less than 7 days prior to the start date will be charged 50% of their course fee.
Students who cancel their enrollment less than 3 days prior to the start date will be charged 100% of the course fee.
Administration fee will be billed to the credit card provided
All course funds will be forfeit if you fail to show up for your course and the credit card provided will be billed accordingly.
It is the attendee's responsibility to verify they have registered for the correct training program for their needs and level of expertise.
Rescheduling is permitted one time without penalty 7 days prior to the start of your public training course.
Students who reschedule less than 5 days prior to the start date will be charged an additional $25.00 course fee.
Students who reschedule less than 3 days prior to the start date will be charged an additional 50% of the course fee.
Students who reschedule less than 48 hours prior to the start date will be charged 100% of the course fee.
Students who have already rescheduled their course are ineligible for a refund of course fees.
Students who arrive late to their course will be refused entry and are subject to forfeit 100% of the course funds. Completion of your course is subject to 100% attendance policy and it is up to the student to make sure they arrive on time.
We have a ZERO tolerance policy for abuse or disrespect towards staff or other students. Any student disrupting the learning of others with talking, cell phone use, and disrespectful language will be asked to leave the course immediately and all course funds will be forfeit.
FAQ'S - Frequently Asked Questions
COVID-19 - Training Update
Throughout the pandemic we have put the health and safety of our students and staff as our highest priority.
We are currently providing in class training with mandatory masking of all students and staff in our facility (masks are provided). All students are socially distanced within the classroom and have their own set of equipment for their course.
With the new Covid-19 restrictions we my comply with the Restrictions Exemption Program in order to continue to provide training. As a part of the Edmonton Public School Board community we are required to follow all government legislation pertaining to our business. All information regarding the that can be found here COVID-19 public health actions | Alberta.ca.
We appreciate you entrusting us with your training needs and will continue to keep your health and safety our top priority.
My BLS, ACLS, or PALS card has expired, how do I recertify?
If your BLS certificate has expired you are required to complete the full BLS Provider program in person.
If your ACLS certificate has expired you have the option to take the ACLS Interim Training -Part 1 - Cognitive Self-Directed which will allow you access to a ACLS renewal class or ACLS Interim Training - Part 2 - Skills. Please follow the link below to register for Part 1. ACLS Interim Training – Self Directed (heartandstroke.ca)
If your PALS certificate has expired you have the option to take the PALS Interim Training -Part 1 - Cognitive Self-Directed which will allow you access to a PALS renewal class or PALS Interim Training - Part 2 - Skills. Please follow the link below to register for Part 1. PALS Interim Training – Self-Directed (heartandstroke.ca)
My Red Cross Standard First Aid card has expired, how do I recertify?
If your certificate has expired you are required to complete the full Standard First Aid course. We offer the Blended Learning Option which removes one day of in class training, part of the lecture portion is completed online prior to attending a one day in class skills session.
Blended-Learning - Yes. After completing the registration you will receive an email confirmation from our school followed by an email with your log in information. Access to the online portion is manually assigned and depending on the time of registration will be assigned on the following business day. If the confirmation email does not appear in your regular in-box check your junk folder. You will also receive a second email from the Canadian Red Cross once you have been entered into the My Red Cross Portal.
Blended-Learning – For the in class physical skill assessment portion of the course you will need to arrange the date and time of your testing and evaluation with the Registrar.
Blended-Learning - No, digital manuals are available on the Red Cross Portal and other course materials are provided for in class use.
Blended-Learning – No, access to your course will follow you to anywhere you can access the internet and your online training account.
2) After your first log in you would have been prompted to change your password, if you have forgotten the password click on the “Forgot my Password” link and follow the instructions provided.
3) If the first two options do not help and you are still unable to access your account please contact the Canadian Red Cross by clicking on the “Live Chat” link and a representative will be happy to assist you.
Blended-Learning - An in class training date must be chosen prior to be given access to the online training portion. To schedule your in class session contact the registrar at 1-780-705-2525.
Blended-Learning - Yes failure is possible. You can not fail the online portion of the course as there is no limit to haw many times you challenge the chapter test to find the correct information, however you can fail the in class portion of the course. If you do not complete the online portion prior to attending the in class session you will not be allowed entrance to the course.Learn First Aid Today & Save a Life Tomorrow with Saving Grace Medical Academy Ltd